Strategic Account Manager, Customer Solutions
Remote in CanadaRemoteFull Time
PF
Pragma & FirstLook
6+ YOEPragma & FirstLook needs six or more years in account management, solutions engineering or business development, ideally at a SaaS or platform company serving game studios. Candidates must have sold custom or consultative solutions, learn software deeply, and communicate excellently in English.
CRM
Managed Services Lead, Community & Player Operations
Remote in CanadaRemoteFull Time
PF
Pragma & FirstLook
4+ YOECandidates need 4+ years in community management, player operations or live operations at a game studio or publisher, with hands-on playtest and Discord moderation experience. They must read funnel metrics, manage several studios at once and communicate clearly in writing; FirstLook or similar playtesting tools are preferred.
FirstLook, Discord