Director, Delivery CX AI
Toronto, ON +3$150k–$190k/yrHybridFull Time
TELUS Digital
10+ YOE4+ MgmtCandidates need 10+ years in technology and 4+ years in senior leadership in consulting or agency settings. They need hands-on experience with contact center platforms, working knowledge of AI in customer experience, and a record of managing large client accounts and recovering troubled programs.
Genesys, Amazon Connect, Zendesk, Google, Five9, ElevenLabs