Sr. Integration Developer
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
7+ YOECandidates need 7+ years in contact center engineering or telephony and 5+ years supporting Five9 or a similar platform. They also need experience with APIs and middleware such as MuleSoft, production troubleshooting, and a bachelor's degree or equivalent experience.
Five9, Sierra Agent OS, Salesforce, SAP, MuleSoft, Okta
Digital Agent Developer
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
2+ YOECandidates need 2+ years building LLM-based agents or conversational AI, hands-on prompt engineering, tool calling and handoff design, and skill with APIs, JSON, logs and CI/CD. A bachelor's degree in a technical field or equivalent experience is required.
Sierra Agent OS, Five9, Salesforce Service Cloud, SAP, MuleSoft
Sr. Platform Reliability/L3 Support
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
7+ YOECandidates need 7+ years in infrastructure, production support or site reliability work, and experience with Level 3 troubleshooting and incident and root-cause analysis. They also need cloud and enterprise infrastructure skills, API integration troubleshooting, automation tools such as Terraform or Ansible, and a bachelor's degree or equivalent.
Sierra Agent OS, Five9, Okta, Active Directory, SailPoint, ServiceNow
Sr. Integration Developer
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
7+ YOECandidates need 7+ years in contact center engineering or telephony and 5+ years supporting Five9 or a similar platform. They also need experience with APIs and middleware such as MuleSoft, production troubleshooting, and a bachelor's degree or equivalent experience.
Five9, Sierra Agent OS, Salesforce, SAP, MuleSoft, Okta
Sr. Associate, Digital Agent Developer
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
2+ YOECandidates need 2+ years building AI agents or conversational AI, plus a bachelor's degree or equivalent experience. Hands-on work with prompts, tool calling, handoffs, testing and data analysis is required, and Sierra experience is a plus.
Sierra Agent OS, Five9, Salesforce Service Cloud, SAP, MuleSoft
Sr. Associate, Digital Agent Developer
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
2+ YOECandidates need 2+ years of hands-on experience building LLM-based agents or conversational AI, including prompts, tool calling, handoffs and testing. They also need a bachelor's degree or equivalent experience, familiarity with APIs, JSON, CI/CD and version control, and the ability to read logs and transcripts to diagnose agent behaviour.
Sierra Agent OS, Five9, Salesforce Service Cloud, SAP, MuleSoft
Digital Agent Developer
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
2+ YOECandidates need 2+ years building AI agents or conversational AI, with hands-on work on LLM prompts, tool calling, workflows and handoffs to humans. A bachelor's degree or equivalent experience, comfort reading APIs, JSON and logs, and CI/CD and version control knowledge are also required.
Sierra Agent OS, Five9, Salesforce Service Cloud, SAP, MuleSoft