Technical Program Manager
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
3+ YOECandidates need 3+ years of technical project management, ideally with enterprise customers and remote teams. Experience with LLMs, waterfall and agile tools, and the ability to explain complex technical concepts are expected.
waterfall scheduling tools, agile scheduling tools
Customer Reliability Engineering Manager
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
Candidates need experience leading or mentoring engineers in a customer-facing or operations role and owning customer escalations. They also need working knowledge of chiller plants, electrical distribution, data center cooling, and control protocols such as BACnet and Modbus.
Prism Insights, ticketing system, time tracking system
Senior Software Engineer, Connectivity (IC3)
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
7+ YOECandidates need 7+ years of software engineering experience, production skills in Python or Go and cloud environments, and experience with Docker, Kubernetes and networking protocols. Strong communication and customer-facing technical experience are also required.
Docker, Kubernetes, Terraform, GitLab CI, ArgoCD, Atlantis
Customer Reliability Engineer (North America)
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
Candidates need knowledge of chiller plants, power distribution, data center cooling and control protocols such as BACnet and Modbus. Phaidra also asks for Python skills, strong customer communication, and a technical degree in engineering or a related field.
Prism Insights, Python
Senior Diagnostics Engineer (Data Center Operations)
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
8+ YOECandidates need 8-12 years of experience in facilities, plant, industrial or controls work, with deep knowledge of cooling systems and strong Python data skills. Preferred: a mechanical, electrical or related engineering background, plus experience with industrial sensor data and control protocols.
Python, Pandas, NumPy, BACnet, Modbus, SCADA
Senior AI Research Engineer
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
Candidates need a strong applied AI, machine learning or software engineering background, experience with LLMs and tool-using agents, and experience evaluating model outputs. Good Python skills, strong written communication and alignment with the company values of Agency, Velocity, Craft and Truth are required.
Python, Go, Postgres, MongoDB, Docker, Kubernetes
AI Controls Solutions Engineer
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
5+ YOECandidates need 5-10 years as a controls engineer or programmer, with HVAC and data center cooling knowledge, BACnet and Modbus experience, and PLC programming skills. Python ability, strong communication and documentation skills, and a related engineering or science degree are also expected.
PLC, BACnet, Modbus, Python, Mort