Manager, Product Support
Toronto, ON$100k–$125k/yrHybridFull Time
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7+ YOE2+ MgmtCandidates need 7+ years in technical support, digital customer service or IT help desk, including 2+ years managing people. SaaS or fintech experience is highly preferred, along with data-driven, AI-first and cross-functional leadership skills.
Zendesk, phone/IVR, AI assistants, analytics platforms