As of November 7, 2026, Jobsy lists 2 technical operations analyst jobs in Waterloo, ON. The most active employers are RideCo, ATB and LyricFind Inc.. Skills often requested: customer service, documentation, troubleshooting and computer science.
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RideCo: RideCo is an on-demand transit technology and services company that enables on-demand ridesharing for transit agencies in cities around the globe.
3+ YOECandidates need 3+ years of technical support or customer-facing technical experience and strong problem-solving skills. They should be comfortable with MS Office or Google Workspace, and Salesforce, Zendesk, JIRA or Confluence experience is an asset. Travel to client sites in Canada and the US up to 10% of the time is required, with a valid passport or US B1/B2 visa.
Salesforce, Zendesk, JIRA, Confluence, MS Office, Google Workspace
RideCo: RideCo is an on-demand transit technology and services company that enables on-demand ridesharing for transit agencies in cities around the globe.
3+ YOECandidates need 3+ years in technical support or a similar customer-facing technical role, strong problem-solving skills, and comfort with MS Office or Google Workspace. Experience with Salesforce, Zendesk, JIRA or Confluence is an asset, and candidates must be able to travel within three months and hold a valid passport or US B1/B2 visa.
Salesforce, Zendesk, JIRA, Confluence, MS Office Suite, Google Workspace
Common questions
Who is hiring technical operations analysts?
RideCo (2), ATB (1) and LyricFind Inc. (1).
What skills do technical operations analyst jobs ask for?
Postings most often mention customer service, documentation, troubleshooting, computer science, computer technology, onboarding, google workspace and scheduling.