Candidates need experience leading employee or customer experience, service design or human-centered innovation in a complex global organization. They also need expertise in journey architecture, experience research, experimentation, practical knowledge of AI and responsible AI governance, and influence over cross-functional leaders without direct product ownership.
Design principles, Research, Product comprehension, Customer experience, Software development
10+ YOECandidates need typically 10+ years in program or portfolio management, including 5+ years leading complex technical programs. They need hands-on industrial controls and operational technology experience in data centre or critical facilities, plus strong financial and executive influence skills.
7+ YOECandidates need a bachelor's degree in business, information systems, engineering or a related field, and typically 7 to 10 years of service delivery, operations or process improvement experience. Strong analysis, stakeholder management, Lean Six Sigma and Agile skills are required.
Analytical skills, Process improvement, Risk management, Stakeholder management, Collaboration, Business analysis
Candidates need multi-country employee benefits and Total Rewards experience, M&A or divestiture experience, and deep knowledge of medical insurance, brokers and multinational pooling. Strong benchmarking, costing and financial analysis skills and senior stakeholder influence are also required.
5+ YOECandidates need five or more years of product or related experience and a bachelor's degree is preferred. They should be strong at analysis, financial business modelling, cross-team collaboration and stakeholder management.
Develop business case, Business model, Collaboration, Prioritization, Stakeholder management
Candidates need experience in Service Management at a large organization and in ServiceNow process implementation. ITIL certification is required, and experience with Lean, Agile or ITIL continuous improvement is expected.
3+ YOECandidates need 3+ years in data center capacity planning, facilities engineering or space planning, hands-on AutoCAD experience and working knowledge of data center electrical and mechanical systems. A bachelor's degree in electrical engineering is preferred.