Observe.AI jobs

Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations. Each AI agent is purpose-built for a specific role, equipped to understand context, make…

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AI Agents for customer experience.

Full company description

Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations. Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work. Built on a CX-native foundation, Observe.AI works with global brands, like DoorDash, Transcarent, Affordable Care, Signify Health, and Verida, to improve customer satisfaction, boost productivity, and deliver consistent, scalable performance across every customer interaction.

LinkedIn followers
119,796
People associated on LinkedIn
348
Reported office locations
  • 275 Shoreline Dr, Redwood City, California 94065, US
Business categories
  • Speech Recognition
  • Artificial Intelligence
  • Software
  • SaaS
  • Natural Language Processing
  • Artificial Intelligence (AI)
  • Machine Learning
  • Customer Service
  • Call Center
Other recorded names
  • Observe.AI
Specialties
  • AI Agents
  • Agentic AI
  • Conversational Intelligence
  • Generative AI
  • Customer Service Automation
  • Omnichannel Customer Experience
  • and Enterprise Security and Compliance
Profile identifies a recruitment agency
No
Reported total investment
214,020,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Industry
Software Development
Size
201-500 employees
Headquarters
Redwood City, California
Organization type
Privately Held
Year founded
2017
Specialties
AI AgentsAgentic AIConversational IntelligenceGenerative AICustomer Service AutomationOmnichannel Customer Experienceand Enterprise Security and Compliance

Observe.AI has 1 open jobs in Canada as of November 6, 2026.

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1 jobs·Latest jobs · Observe.AI·

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