Candidates need prior customer service, call centre or user support experience, comfort with computer tools and fast learning of new software. Clear communication, patience, and the ability to build trust and solve problems are essential.
Opto-Réseau needs a candidate with a strong interest in customer service, good organization, and attention to detail. They must speak French fluently, have intermediate to advanced spoken English, and know basic computer tools. No diploma is required because full training is provided.
Candidates need no diploma, since full training is provided in-house. They need a strong interest in customer service, empathy, organization, basic computer skills, French fluency, and intermediate to advanced spoken English.
10+ YOEOpto-Réseau needs a CRHA-certified HR professional with a university degree and 10 to 15 years of generalist HR advisory experience. Candidates need solid knowledge of Quebec labour law, CNESST and health and safety practices, plus strong judgment, discretion and relationship skills.
Candidates need customer service, contact centre or user support experience, comfort learning new software quickly, and strong listening and communication skills. Autonomy, rigour and problem-solving ability are also expected.