Symend is a collection strategy platform — the design-and-execution platform for the best collection strategy. We help enterprise telcos, utilities, and financial services companies in the US, Canada, and UK improve the metrics that matter most in collections: recovery rates, liquidation rates, roll rates, and time to cure — while keeping valued customers connected and loyal. Our edge is a single, unified strategy built on three layers: behavioral science defines the…
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The collection strategy platform. Behavioral science and AI that lift cure rates, cut churn, and keep customers loyal.
Symend is a collection strategy platform — the design-and-execution platform for the best collection strategy. We help enterprise telcos, utilities, and financial services companies in the US, Canada, and UK improve the metrics that matter most in collections: recovery rates, liquidation rates, roll rates, and time to cure — while keeping valued customers connected and loyal. Our edge is a single, unified strategy built on three layers: behavioral science defines the variables, data science defines the methodology, and the platform defines the execution. Because the platform learns and iterates with every interaction, the strategy continuously improves — delivering an empathetic, coordinated customer experience across every channel. Symend brings this strategy to life through three products: Cure — our core platform, turning behavioral science and data science into personalized, orchestrated engagement that guides customers toward positive financial outcomes. Prevent — bill payment protection that covers a customer's payments for up to six months after a job loss or injury, reducing involuntary churn and keeping people connected before they ever reach collections. Converse — the collection strategy extended to voice: an empathetic, behavioral-science-driven solution that unifies the customer experience across digital and phone. Founded in 2016 and globally recognized for innovation, Symend drives meaningful, sustainable improvements in collections while fostering lasting customer relationships.
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Symend has 2 open jobs in Canada as of November 6, 2026. Top locations: Calgary.
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Symend
10+ YOECandidates need 10+ years delivering software, with extensive C# experience and experience building RESTful APIs and distributed services. A degree in Computer Science or Computer Engineering (or equivalent), a track record of overseeing technical projects, and FinTech expertise are required.
C#, React, Docker, RabbitMQ, Redis, Sisense
Symend
3+ YOESymend needs 3 or more years building SaaS products at scale, with production LLM agent experience and hands-on voice or telephony work with Twilio, ElevenLabs, Retell or Deepgram. Candidates also need strong async Python, webhook and integration skills, and comfort with client-facing discovery.
Claude Code, Twilio, ElevenLabs, Retell, Deepgram, Redis
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