As of November 7, 2026, Jobsy lists 8 contact centre representative jobs in Canada. The most active employers are Canadian Imperial Bank of Commerce (Canada), The Toronto-Dominion Bank (Canada) and MCI Careers. Skills often requested: customer service, multitask, customer experience and communication skills.
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Candidates need fluency in French and English, plus the ability to serve clients in a language other than French as required in Quebec. Customer service experience and comfort with phone-based client support are expected.
Candidates need a high school diploma or equivalent and fluency in both French and English, plus a second language for some customers. Strong listening skills, speed on multiple computer screens, digital literacy and careful handling of sensitive customer data are required.
Canadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…
Candidates need fluent French and English, strong product and systems knowledge, and a secure home workspace with a wired internet connection of at least 15 Mbps download and 10 Mbps upload. They must live within two hours of Toronto's Dundas Square and be available for evening and weekend shifts.
Canadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…
Candidates need to be fluent in French and English, with strong knowledge of CIBC card products and systems. They must be able to work independently from a secure home office and be flexible for evenings and weekends.
Canadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…
Candidates need strong client engagement and problem-solving skills, the ability to capture accurate information across several systems while on calls, and comfort in a metrics-driven, fast-paced environment. Remote work requires a secure room and a wired internet connection of at least 15 Mbps download and 10 Mbps upload.
Canadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…
Candidates need strong phone and client-service skills, the ability to multitask across several systems, and a commitment to flexible shifts including evenings and weekends. Remote work requires a secure private workspace and a wired internet connection with minimum 15 Mbps download and 10 Mbps upload.
Client relationship management, Work independently, Cash handling, Answer incoming calls, Problem solving, Reporting
Candidates need a high school diploma or equivalent, strong written and verbal communication, and a typing speed of at least 20 words per minute. Basic Microsoft Office and Windows skills, reliability, and comfort in a fast-paced environment are also required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows, Telephone headset
Candidates need a high school diploma or equivalent, at least 20 words per minute typing, and basic Microsoft Office and Windows skills. Strong communication, reliability and customer-focused skills are required, and applicants must be 18 or older.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
Canadian Imperial Bank of Commerce (Canada) (4), The Toronto-Dominion Bank (Canada) (2), MCI Careers (1) and The Sydney Call Centre (1).
What skills do contact centre representative jobs ask for?
Postings most often mention customer service, multitask, customer experience, communication skills, problem solving, negotiation, sales and scheduling.