Specialist, Business Process (18-month temporary position)
Montréal, QCVacances Air Canada / Air Canada Vacations
3+ YOECandidates need a college degree in Tourism or a related field and at least 3 years in a call centre or groups role with travel industry knowledge. Strong technical skills in TTS and ARD, computer literacy, and fluent French and English are required.
TTS, ARD, Agent Hub, GQT, Revelex
CRM & CDP Technical - Integration Analyst
Mississauga, ON +1Vacances Air Canada / Air Canada Vacations
5+ YOECandidates need 5+ years as a systems or technical analyst on enterprise platforms, hands-on Dynamics 365 CRM experience, and knowledge of CDP, identity resolution, data ingestion and REST API integrations. A bachelor's degree in a technical field is expected, and fluency in French and English is required.
Microsoft Dynamics 365, Bloomreach, Power Platform, REST APIs, webhooks
CRM & CDP Technical - Integration Analyst
Mississauga, ON +1Vacances Air Canada / Air Canada Vacations
5+ YOECandidates need 5+ years as a systems or technical analyst on enterprise platforms, hands-on Dynamics 365 CRM experience, and knowledge of CDP, identity resolution, data ingestion and REST API integrations. A bachelor's degree in a technical field is expected, and fluency in French and English is required.
Microsoft Dynamics 365, Bloomreach, Power Platform, REST APIs, webhooks