Senior Manager, Customer Segments & Growth (Partnerships & Operations)
Toronto, ONContract
IC
Infotek Consulting Inc.
7+ YOECandidates need 7 to 10 years of experience in financial services, partnerships, business development or strategy, with proven partnership negotiation and senior stakeholder management skills. Strong executive presentation skills, including polished PowerPoint decks, and people leadership experience are required.
PowerPoint
Workforce Management Analyst
Toronto, ONContract
IC
Infotek Consulting Inc.
3+ YOECandidates need 3+ years in workforce management or a similar role, ideally in a help desk or contact centre. Hands-on experience with Verint or a similar platform, telephony systems, Tableau, ServiceNow reporting and Workday is required, along with willingness to work rotating shifts.
Verint, Tableau, ServiceNow, Workday, Power BI, Power Automate