Service Desk Analyst
Mississauga, ONFull Time
R
Resonaite
3+ YOECandidates need 3 to 5+ years in a service desk, help desk or desktop support role, strong Windows and Microsoft 365 knowledge, and Active Directory experience. ITSM tool experience, ITIL understanding and strong customer service skills are required, with a college diploma or degree in IT or a related field.
Windows, Microsoft 365, Active Directory, ServiceNow, Jira Service Management, Freshservice