Manager, Reporting and Analysis
Toronto, ONQuestrade
5+ YOE2+ MgmtCandidates need a quantitative or technical degree, or equivalent experience, plus 5+ years in analytics or data science, including 2+ years leading analysts. They need advanced SQL, Python or R, experience with BI pipelines and proven predictive models in production.
Google BigQuery, Power BI, Genesys Cloud, Salesforce, Python, SQL
Director, Client Enablement
Toronto, ONQuestrade
8+ YOEQuestrade needs a candidate with a bachelor's degree or equivalent experience, 8+ years of progressive leadership in contact center or customer experience operations, and experience managing managers. Candidates should have led large transformations with measurable gains and deployed conversational AI, workforce management or automated workflows.
Workforce management platforms, Conversational AI platforms, Low-code/no-code automation platforms, Enterprise analytics platforms
Compliance Officer
Toronto, ONQuestrade
3+ YOECandidates need a four-year post-secondary degree and 3 to 4 years of compliance, financial services or regulated-industry experience. Strong Excel skills, clear written and verbal communication, attention to detail and sound judgment are required.
Microsoft Excel, CRM systems, RECO MyWeb, BCFSA IRIS, myRECA
Client Support Specialist - Digital Asset & Derivatives (Crypto)
Toronto, ONQuestrade
1+ YOEQuestrade needs 1 to 2 years of client-facing experience in financial services, fintech, crypto or high-volume support, plus a related diploma or degree or equivalent experience. Candidates need working knowledge of crypto concepts such as wallets, stablecoins, staking and network fees, and the ability to explain complex topics simply.
Ticketing platforms, Blockchain explorers, Order management tools, Account management tools, Omnichannel support tools