VIP Player Services Lead
Toronto, ONBig Viking Games
4+ YOEBig Viking Games needs candidates with 4+ years in VIP, player services, customer experience or retention roles. They must communicate warmly, judge sensitive situations well, use player data to find issues, and be comfortable with AI tools.
Zendesk, Helpshift, Salesforce, HubSpot, Intercom, Jira
Senior Data Analyst, Live Games
Toronto, ONBig Viking Games
3+ YOECandidates need 3+ years in data or product analytics, strong SQL, and experience with a visualization tool such as Tableau, Power BI or Looker. Python or R, a strong grasp of retention, cohorts and monetization metrics, and clear communication to non-technical stakeholders are also required.
SQL, Python, R, Tableau, Power BI, Looker
Lead Product Manager, Live Games
Toronto, ONBig Viking Games
6+ YOECandidates need 6+ years of product management or live-service product experience, ideally owning a live or free-to-play game. They should be strong in data analysis, A/B testing, game economies, monetization and cross-functional leadership, and comfortable using AI tools.
SQL, BI tools, dashboards, product telemetry