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City of Vancouver
Candidates need completion of grade twelve with bookkeeping and elementary accounting courses, ideally enrolment in a professional accounting program such as CPA, plus related experience. They need working knowledge of accounting principles, Microsoft Office and spreadsheets, strong accuracy with arithmetic, and good communication and teamwork skills.
Microsoft Excel, Microsoft Office, Accounting software
MCI Careers
5+ YOE2+ MgmtCandidates need a bachelor's degree in business, operations or a related field, 5+ years in a contact center with at least 2 years in management, and strong leadership, analytical and communication skills. Experience with CRM systems and reporting platforms, and with managing multiple teams or campaigns, is required.
CRM systems, contact center reporting platforms
MCI Careers
3+ YOE3+ MgmtCandidates need at least 3 years of supervisory experience in a BPO contact center, strong leadership and communication skills, and proficiency with contact center tools, CRM systems and reporting platforms. An associate degree, certification or equivalent training and experience is required.
CRM systems, Contact center reporting platforms
MCI Careers
1+ YOECandidates need an associate degree, certification or equivalent training and experience, plus at least one year of recruitment experience, ideally in a BPO or high-volume setting. Strong sourcing, interviewing and evaluation skills, familiarity with applicant tracking systems, and good communication and organization are also required.
Applicant tracking system
MCI Careers
2+ YOECandidates need at least 2 years of experience as a trainer in a BPO or high-volume contact center, strong communication and facilitation skills, and fluency in English and Spanish. A bachelor's degree in education or communications is preferred, and train-the-trainer or instructional design certifications are a plus.
LMS, CRM, Dialers, Microsoft Office
MCI Careers
3+ YOE1+ MgmtCandidates need an associate degree, certification or equivalent training and experience, at least 3 years of QA work in a BPO with 1 year in a supervisory role, strong analytical, coaching and communication skills, and familiarity with QA tools, CRM systems and reporting platforms.
CRM systems, QA tools, reporting platforms
MCI Careers
3+ YOECandidates need 3+ years of experience as a trainer in a BPO or contact center, strong facilitation and communication skills, experience with LMS platforms and virtual training tools, and knowledge of adult learning principles and instructional design.
LMS platforms, Virtual training tools, Telephone headset, Computer
MCI Careers
3+ YOE3+ MgmtCandidates need 3+ years of QA leadership in a BPO or contact center, strong analytical and coaching skills, and experience with QA software, CRM systems and reporting tools. A bachelor's degree and Six Sigma or quality certifications are preferred.
QA software, CRM systems, Reporting tools
MCI Careers
Candidates need strong attention to detail, excellent verbal and written communication, and advanced Microsoft Office skills. Call centre and prior HR or recruitment experience are preferred but not necessary, and the employer will train the right fit.
Microsoft Office Suite, HR systems
MCI Careers
3+ YOE1+ MgmtMCI Careers needs candidates with call centre or supervisory experience, strong leadership and communication skills, and proficiency in Microsoft Office and KPI/SLA management. An associate's degree or equivalent experience is expected.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, call center tools
MCI Careers
3+ YOEMCI Careers needs candidates with a bachelor's degree in business, operations, information systems, analytics or technology, plus at least 3 years of operations or business analysis experience. Strong analytical, reporting, documentation and stakeholder communication skills are required.
Reporting tools, Productivity tools, Business intelligence tools
MCI Careers
3+ YOECandidates need a bachelor's degree in business, information systems, computer science or a related field, plus at least 3 years of business analysis or process improvement experience. Strong analytical, communication, and stakeholder facilitation skills are required.
Customer experience, Business analysis, Requirements gathering, Business processes, Stakeholder management, Collaboration
MCI Careers
3+ YOECandidates need a bachelor's degree in a related field and at least 3 years of experience in governance, risk, compliance, audit, or information security. They should understand AI and generative AI, know governance and compliance frameworks, and write clear policies and reports.
Customer experience, Documentation, Hazard assessment, Regulatory compliance, Reporting, Leadership
MCI Careers
4+ YOE2+ MgmtCandidates need a bachelor's degree in a related field, at least 4 years in data annotation, content operations or quality assurance, and at least 2 years of leadership experience. Strong organization, analysis, communication and stakeholder management skills are also required.
Reporting tools, Productivity tools, Annotation platforms
MCI Careers
2+ YOECandidates need at least 2 years in content review, quality assurance, moderation or compliance, a degree or diploma in a related field, strong written communication, and attention to detail. Proficiency in Microsoft Office or Google Workspace is also required.
Microsoft Office, Google Workspace
MCI Careers
3+ YOECandidates need a bachelor's degree in a related field and 3+ years of cybersecurity, information security or risk management experience. Strong knowledge of AI and machine learning concepts, security frameworks, cloud security and incident response is needed, along with strong communication skills.
Customer experience, Security threats, Regulatory compliance, Risk management, Machine learning, Incident response
MCI Careers
5+ YOECandidates need a bachelor's degree in a related field and at least 5 years of experience in AI, software or a related area, including 2 years with generative AI. They must have hands-on experience designing and testing prompts for large language models.
OpenAI, Anthropic, Gemini, Claude
MCI Careers
7+ YOECandidates need a bachelor's degree in a related field, at least 7 years of professional experience and at least 5 years working with generative AI and large language models. They also need deep prompt engineering expertise, enterprise AI design experience, leadership and mentoring experience, and strong communication and stakeholder skills.
OpenAI, Anthropic, Gemini, Claude
MCI Careers
2+ YOECandidates need a bachelor's degree in a related field and at least 2 years of experience in AI training, content evaluation, data annotation, QA or research. Strong attention to detail, written communication and Microsoft Office or Google Workspace skills are required.
Microsoft Office, Google Workspace, LLMs, annotation platforms, AI evaluation platforms
MCI Careers
5+ YOEMCI needs candidates with at least 5 years of systems administration experience, including support for AI, machine learning, or high-performance computing environments. Candidates should know cloud platforms, Linux and Windows servers, networking, and containerization.
Kubernetes, Docker, Terraform, AWS, Azure, GCP
MCI Careers
Candidates need a diploma or degree in IT, data science, linguistics, business or a related field, plus data entry, annotation or quality assurance experience. Strong attention to detail, written communication, Microsoft Office or Google Workspace skills and a basic understanding of AI and machine learning are expected.
Microsoft Office, Google Workspace
MCI Careers
5+ YOECandidates need at least 5 years of software engineering, machine learning or AI development experience, strong Python and ML framework skills, and experience deploying models to production. A bachelor's degree in a related field, cloud and distributed systems knowledge, and experience mentoring teams are also required.
Python, TensorFlow, PyTorch, Scikit-learn, XGBoost
MCI Careers
5+ YOECandidates need at least 5 years of software engineering experience and a bachelor's degree in a related field. MCI expects hands-on experience designing enterprise RAG solutions, strong Python and backend skills, and knowledge of embeddings, vector databases and LLM integration.
Pinecone, Weaviate, Chroma, Milvus, LangChain, LlamaIndex
MCI Careers
5+ YOECandidates need a bachelor's degree in a related field and at least 5 years of software engineering experience, including building AI agents or AI-powered applications. Strong advanced Python, LLM and generative AI, and enterprise integration skills are required, along with experience in Agile teams and mentoring developers.
Python, Docker, Kubernetes, CrewAI, LangGraph, AutoGen
2 companies