Technical Help Desk - Workforce Analyst
Toronto, ONContract
GT
Global Technical Talent, an Inc. 5000 Company
3+ YOECandidates need 3 to 6 years of workforce management or workforce analyst experience in a help desk, service desk or contact centre, with hands-on work in Verint or a similar platform and Tableau and ServiceNow reporting. Candidates must also be comfortable with rotating shifts between 7:00 a.m. and 6:00 p.m.
Verint, Tableau, ServiceNow, Workday, Power BI, Power Automate