L2 Service Desk Contractor – Hardware & Device Operations Specialist
CanadaSymbiotic Digital: Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve…
Candidates need hands-on experience with enterprise end-user hardware, device imaging and mobile devices, plus strong customer service and ITSM documentation skills. They must be able to lift boxed equipment, work independently on site, and hold or be eligible for Government of Canada Reliability Status.
Ivanti, ServiceNow, docking stations, printers
L3 Service Desk Contractor – Infrastructure Operations & Escalation Specialist
CanadaSymbiotic Digital: Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve…
Candidates need L3 experience supporting enterprise IT infrastructure, hands-on Microsoft 365, Azure, Active Directory and Windows Server administration, and strong troubleshooting. They also need clear communication skills, onsite availability in Calgary five days a week, and Government of Canada Reliability Status or eligibility.
VMware ESXi, Hyper-V, Windows Server, Microsoft 365, Azure, Active Directory
L3 Service Desk Contractor – Lead AV Technical Support Specialist
CanadaSymbiotic Digital: Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve…
Candidates need senior experience supporting enterprise AV and collaboration rooms, especially Microsoft Teams Rooms, and strong troubleshooting under pressure. Government of Canada Reliability Status, or clear eligibility for it, is required, along with clear documentation and communication skills.
Microsoft Teams Rooms, ITSM tool, Crestron, Poly, Zoom Rooms