Five9 Configurator
Remote in CanadaQuerentia Inc.
Candidates need strong hands-on Five9 configuration experience, especially with Agent Assist AI. They should also have advanced IVR and routing skills, CRM integration experience, and solid telephony troubleshooting knowledge.
Five9 Studio, Five9 Admin Console, Salesforce, ServiceNow, Zendesk, OpenSearch
Production Support Engineer – Salesforce
Toronto, ONQuerentia Inc.
Candidates need strong production support experience with Salesforce or enterprise applications, scripting skills in Python or Perl, working knowledge of Linux, Windows and SQL, and ITIL-based incident and change management. A bachelor's degree or equivalent is required.
Salesforce, Python, Perl, SQL, Linux, Windows
Coveo Specialist
Remote in CanadaQuerentia Inc.
Candidates need hands-on experience implementing and configuring Coveo, including relevance tuning, indexing and content connectors. Experience integrating Coveo with Salesforce, Sitecore or ServiceNow and strong communication skills are also required.
Coveo, Salesforce, Sitecore, ServiceNow
nCino Technical Consultant
Toronto, ONQuerentia Inc.
3+ YOECandidates need at least three years of hands-on nCino implementation experience, strong Salesforce configuration skills, and data migration experience. Knowledge of commercial lending and banking operations is required, and certifications are a plus.
nCino, Salesforce