Director Change Enablement
Toronto, ON +1Company 1 - The Manufacturers Life Insurance Company
Candidates need significant experience leading change management, business readiness or transformation delivery in complex organizations. Strong process-improvement skills, senior stakeholder influence and people leadership are also required, and experience in financial services or regulated environments is an asset.
Change management, Process improvement, Design process, Prioritization, Coaching, Stakeholder management
Assistant Manager, Business Support – Canada Contact Centre, Bank & Affinity
Montréal, QC +2Company 1 - The Manufacturers Life Insurance Company
Candidates need a bachelor's degree in business or a related field, or equivalent experience. Strong analytical, reporting, storytelling and communication skills are required, along with experience handling escalations and continuous improvement. Bilingual English and French is an asset, and fluent French is required for Quebec-based hires.
Leadership, Reporting, Presentation skills, Communication skills, Process improvement, Improve business processes
Director, IT Sourcing
Toronto, ON +1Company 1 - The Manufacturers Life Insurance Company
10+ YOECandidates need 10+ years of IT or software sourcing, procurement or vendor management experience, proven people leadership, and strong executive communication. Experience with enterprise software and SaaS negotiations, plus Ivalua or Sirion, is needed, with AI sourcing experience and SCMP or CPSM an asset.
Ivalua, Sirion, Power BI, PowerPoint, Excel