Senior Director, Engineering - ICM
Remote in CanadaJobgether
15+ YOE6+ MgmtCandidates need at least 15 years of software engineering experience, including 6+ years leading engineering managers and multi-team organizations. Hands-on experience with AI or LLM-powered product features and enterprise system reliability is required.
Process improvement, Quality assurance, Machine learning, Prioritization, Communication skills, Stakeholder management
Director of Technical Support Engineering
Remote in CanadaJobgether
Candidates need proven experience building or scaling technical support organizations, hands-on troubleshooting across SQL, APIs and data systems, and experience with AI-enabled support. Strong communication, workforce planning and coaching skills are also required.
SQL, GitHub
VP Customer Experience
Remote in CanadaJobgether
10+ YOECandidates need at least 10 years of customer experience or service leadership in scaled organizations, with proven AI-driven support transformations. Health technology, SaaS or marketplace experience is preferred, along with strong data-driven leadership and senior stakeholder influence.
Customer experience, Customer service, Customer insight, Root cause analysis, Process improvement, Leadership
Recruitment Specialist I
Remote in CanadaJobgether
1+ YOECandidates need at least 1 year of professional recruitment experience, ideally in high-volume customer service hiring. They need ATS proficiency, strong Google Workspace skills, and excellent communication and attention to detail.
LinkedIn Recruiter, Applicant tracking system, Workday, Google Sheets, Google Docs, Google Meet
GTM Strategy and Operations Manager
Remote in CanadaJobgether
4+ YOECandidates need at least 4 years in GTM, revenue or sales operations in B2B SaaS, strong Salesforce and forecasting experience (Clari preferred), and hands-on skill building AI-enabled workflows. Strong analytics, process design and stakeholder communication are also required.
Salesforce, Clari, Clari Copilot