Customer Solutions Consultant, Ada Accelerate
Remote in CanadaAda
2+ YOECandidates need at least 2 years of customer success, strategy, implementation or technology consulting experience, ideally in a scaled model. They need working knowledge of APIs and SaaS platforms, and strong communication skills for explaining technical concepts to non-technical audiences.
Shopify, Salesforce, Zendesk, HubSpot
Account Manager, Ada Accelerate
Remote in CanadaAda
1+ YOECandidates need at least one year of customer-facing or commercial experience, ideally in B2B SaaS. They should be organized, comfortable handling many accounts, good at understanding customer needs, and able to work well with internal teams.
Salesforce, Google Workspace, MS Office
Senior Solutions Architect
Remote in CanadaAda
6+ YOECandidates need 6+ years in a customer-facing technical role such as solution architect or integration engineer, with experience designing REST APIs, webhooks, and SDKs and leading technical discussions in complex B2B sales. Working knowledge of Python or JavaScript, AWS, and CRM or contact centre platforms is expected.
AWS, Zendesk, Salesforce, Amazon Connect, Microsoft Dynamics, Oracle
Presales Consultant
Remote in CanadaAda
3+ YOECandidates need 3-5 years in presales, solutions consulting or presales engineering, a track record of winning deals, understanding of AI and LLMs, and technical knowledge of APIs, SaaS platforms and integrations.
Salesforce, Shopify, Zendesk, HubSpot
Compliance and Security Lead
Remote in CanadaAda
Candidates need deep audit experience with SOC 1, SOC 2, PCI DSS and NIST frameworks, including work with audit firms. They should have compliance automation experience (such as Drata), a strong writing style, and enough engineering knowledge of Kubernetes, Terraform and CI/CD to work with engineers.
Drata, SafeBase, Kubernetes, Terraform