Support Analyst, ITSM
Vancouver, BC$75k–$85k/yrFull Time
McCarthy Tétrault LLP: McCarthy Tétrault provides a broad range of legal services, advising on large and complex assignments for Canadian and international interests.
3+ YOECandidates need a college diploma in computer systems or a related technical field and at least 3 years of related experience, preferably in professional services. They should have strong troubleshooting, communication and patience, understand ITIL basics, and have experience with ServiceNow or similar service management software.
ServiceNow, Crestron touch panels, Tandberg equipment, Video conferencing MCU, Projectors, Microphones