“Five9” jobs in Canada

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• 12d

  Five9 Configurator

  Remote in Canada

  RemoteContract

  

  Querentia Inc.

  Candidates need strong hands-on Five9 configuration experience, especially with Agent Assist AI. They should also have advanced IVR and routing skills, CRM integration experience, and solid telephony troubleshooting knowledge.

  Five9 Studio, Five9 Admin Console, Salesforce, ServiceNow, Zendesk, OpenSearch

• 29d

  Senior Five9 CCaaS Administrator

  Markham, ON

  

  Aviva Canada Inc: Leading insurer for home, auto, lifestyle and Business / Assurance automobile, habitation, mode de vie et entreprise

  7+ YOECandidates need a university degree or equivalent experience, 7+ years supporting enterprise contact centre and telephony environments, and extensive Five9 administration experience. Strong telephony and VoIP knowledge (SIP, SBCs, PSTN) and strong communication skills are essential.

  Five9, Verint Workforce Optimization, Microsoft Teams Phone, Session Border Controllers

• 14h

  Gestionnaire des transports Bilingue

  Montréal, QC +6

  On-siteFull Time

  MA

  MONT ADESA Montreal Corporation

  3+ YOE3+ MgmtCandidates need a bachelor's degree or equivalent, 3 to 5 years of logistics or dispatch experience, and 3 or more years of management experience. Bilingual French and English, comfort with Google Workspace, and strong leadership, communication and organisational skills are also required.

  Google Workspace, Salesforce, Five9

• 2d

  Senior Google CCAIP Engineer

  Mississauga, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  2d

  Senior Google CCAIP Engineer

  Markham, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  2d

  Senior Google CCAIP Engineer

  Vaughan, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  2d

  Senior Google CCAIP Engineer

  Brampton, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  2d

  Senior Google CCAIP Engineer

  Richmond Hill, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  2d

  Senior Google CCAIP Engineer

  Kitchener, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  2d

  Senior Google CCAIP Engineer

  Waterloo, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  3d

  Senior Routing Engine Developer (CX Platform)

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Winnipeg, MB

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Edmonton, AB

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Calgary, AB

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Brampton, ON

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Vancouver, BC

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Ottawa, ON

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Montréal, QC

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  11d

  Senior Google CCAIP Engineer

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  11d

  Senior Google CCAIP Engineer

  Ottawa, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  11d

  Senior Google CCAIP Engineer

  Calgary, AB

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

• 10d

  Customer Service Manager

  Coquitlam, BC

  

  GFL Environmental: GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid…

  4+ YOE4+ MgmtGFL Environmental wants candidates with 4 to 7 years of call centre management or supervisory experience, ideally in waste management, logistics or utilities. They need strong coaching, problem-solving and written and verbal communication skills, and experience with CRM, contact centre and route-planning software.

  Salesforce, Five9, TRUX, Navusoft, Google Workspace, MS Office

  10d

  Customer Service Manager

  Coquitlam, BC

  

  GFL Environmental: GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid…

  4+ YOE4+ MgmtCandidates need 4 to 7 years of call centre management or supervisory experience, strong coaching and communication skills, and proficiency with CRM and contact centre software. A college diploma or bachelor's degree in business or management is preferred, and waste management, logistics or utility experience is an asset.

  Salesforce, Five9, TRUX, Navusoft, MS Office, Google Workspace

• 10d

  Customer Service Manager

  Coquitlam, BC

  Full Time

  GE

  GFL Environmental Inc.

  4+ YOE4+ MgmtCandidates need several years of call centre management or supervisory experience, with a track record of coaching teams. A college diploma or bachelor's in business or a related field is preferred, along with strong CRM, contact centre and written communication skills.

  Salesforce, Five9, TRUX, Navusoft, MS Office, Google Workspace

6 companies