AI-native on-call and incident response. Modern Slack and MS Teams native incident management—from your first alert to retrospective. Trusted by 100s of leading companies including NVIDIA, Squarespace, Canva, Grammarly, Elastic, Tripadvisor, and Figma. See why they rate us 5 stars on G2: https://www.g2.com/products/rootly-manage-incidents-on-slack/reviews
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AI-powered on-call and incident response. Trusted by leading companies like NVIDIA, Squarespace, Canva, Figma, and more.
Full company description
AI-native on-call and incident response.
Modern Slack and MS Teams native incident management—from your first alert to retrospective.
Trusted by 100s of leading companies including NVIDIA, Squarespace, Canva, Grammarly, Elastic, Tripadvisor, and Figma.
See why they rate us 5 stars on G2: https://www.g2.com/products/rootly-manage-incidents-on-slack/reviews
LinkedIn followers
12,500
People associated on LinkedIn
75
Reported office locations
Toronto, Ontario M5V1R9, CA
Business categories
Developer Platform
Information Technology
Productivity Tools
Software
SaaS
Developer Tools
Artificial Intelligence (AI)
Other recorded names
Rootly
Specialties
Incident Response
Incident Management
SRE
DevOps
SaaS
Outage Management
Incident Resolution
and Site Reliability Engineering
Profile identifies a recruitment agency
No
Reported total investment
15,200,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Industry
Software Development
Size
51-200 employees
Headquarters
Toronto, Ontario
Organization type
Privately Held
Specialties
Incident ResponseIncident ManagementSREDevOpsSaaSOutage ManagementIncident Resolutionand Site Reliability Engineering
Rootly has 14 open jobs in Canada as of November 6, 2026. Top locations: Toronto.
5+ YOECandidates need 5+ years building production software, with significant experience in CI/CD, build systems or developer tooling. Rootly also wants hands-on experience speeding up large CI pipelines, fixing test flakiness and working in a large Rails monolith.
Buildkite, CircleCI, GitHub Actions, Argo CD, Ruby on Rails, PostgreSQL
5+ YOECandidates need 5+ years running production systems with deep datastore performance experience, including PostgreSQL internals, OpenSearch at scale and multi-tenant systems. Strong software skills and the ability to teach and influence engineers are essential, while degrees are not required.
3+ YOERootly needs 3+ years running production systems in Platform, SRE, DevOps or Infrastructure, hands-on AWS and Terraform or OpenTofu, monitoring with Datadog, and on-call experience. Writing real code for infrastructure problems is required.
8+ YOERootly needs candidates with 8+ years building production software, including significant Platform, SRE or Infrastructure work. They should have deep cloud, distributed systems and reliability knowledge, and strong Rails and Sidekiq internals or equivalent large web framework depth.
Ruby on Rails, Sidekiq, PostgreSQL, OpenSearch, Redis, AWS Lambda
5+ YOE2+ MgmtCandidates need 5+ years of software engineering experience, including at least 2 years in management, and a record of scaling engineering teams in a fast-growing startup or SaaS company. Strong communication, mentoring skills and comfort with ambiguity are essential; Ruby on Rails experience is a plus.
Ruby on Rails, PostgreSQL, Redis, Sidekiq, Turbo, Stimulus
Candidates need hands-on experience or strong interest in SRE, infrastructure, DevOps, or production operations, plus familiarity with LLM evaluations, benchmarks, or applied AI research. Strong communication skills for sharing technical work are also required.
Research, Project management, Communication skills, Incident response, Debugging, DevOps
5+ YOECandidates need 5+ years in QA, product operations, or AI/ML evaluation, plus hands-on experience testing LLM or agentic AI products. Strong prompt engineering skills, analytical thinking, and clear written communication are required, and Python is a plus.
5+ YOECandidates need 5+ years of backend engineering experience and hands-on work building LLM applications, agents, prompt engineering and search. They should know current AI frameworks, how to evaluate AI systems in production, and communicate complex ideas clearly.
5+ YOECandidates need 5+ years as a security engineer in an enterprise setting, strong AWS security and Kubernetes experience, and the ability to build security tooling in Ruby on Rails.
4+ YOECandidates need 4+ years selling enterprise software to SMB and mid-market accounts, with a track record of meeting quota. They must also show strong negotiation, communication and executive presence, and be comfortable explaining technical B2B SaaS value to technical stakeholders.
Sales, Negotiation, Communication skills, Mental health, Leadership
Candidates need customer-facing experience in Customer Success or Support, ideally at a SaaS company supporting technical products. Strong onboarding and enablement experience, data skills in tools such as Tableau or Looker and Salesforce, and strong English communication are required.
5+ YOECandidates need 5+ years as a Solutions, Sales or Software Engineer working directly with customers, strong knowledge of APIs, webhooks and integrations, hands-on Terraform and a major cloud provider, and a scripting language such as Python or Go.
7+ YOECandidates need 7+ years of enterprise software sales to SMB and enterprise accounts, with prior ownership of US$1M+ quotas. They must be able to lead complex negotiations, communicate technical SaaS value to technical stakeholders, and work autonomously in an ambiguous, fast-paced environment.
Sales, Negotiation, Communication skills, Mental health, Leadership
5+ YOECandidates need 5+ years of Ruby on Rails and JavaScript experience, strong full-stack skills, and a focus on engineering excellence. Strong communication, product instinct and a collaborative, action-oriented mindset are also expected.
Ruby on Rails, PostgreSQL, Redis, Sidekiq, Turbo, Stimulus