AI Practise Lead (CCaaS)
Mississauga, ONB
Bell
7+ YOE3+ MgmtCandidates need 5+ years hands-on experience with two of Genesys Cloud CX, Amazon Connect or NICE CXone, plus contact center AI, integration and delivery leadership experience. Strong executive communication is essential, and French is required for Quebec roles.
Genesys Cloud CX, Amazon Connect, NICE CXone, Amazon Lex, Amazon Bedrock, Google Dialogflow