Manager, Broker Channel Marketing
Toronto, ONQuestrade
5+ YOECandidates need a bachelor's degree or equivalent experience, plus 5+ years in B2B channel, field or partner marketing with measurable results. They need experience owning program budgets, managing agencies and running several incentive campaigns, with compliance review and Sales-BDM alignment skills.
Salesforce CRM, Braze, Seismic
Enterprise Collections: Operational Lead - Dialer Administrator
Toronto, ONQuestrade
5+ YOECandidates need 5+ years in collections contact center operations or analytics and 3+ years on dialer platforms in a regulated environment. They should know collections workflows, dialing compliance and production support, and be strong in analysis, problem-solving and stakeholder management.
Dialer platform, SQL, Reporting tools, SMS platform
Director, Client Enablement
Toronto, ONQuestrade
8+ YOEQuestrade needs a candidate with a bachelor's degree or equivalent experience, 8+ years of progressive leadership in contact center or customer experience operations, and experience managing managers. Candidates should have led large transformations with measurable gains and deployed conversational AI, workforce management or automated workflows.
Workforce management platforms, Conversational AI platforms, Low-code/no-code automation platforms, Enterprise analytics platforms
Compliance Officer
Toronto, ONQuestrade
3+ YOECandidates need a four-year post-secondary degree and 3 to 4 years of compliance, financial services or regulated-industry experience. Strong Excel skills, clear written and verbal communication, attention to detail and sound judgment are required.
Microsoft Excel, CRM systems, RECO MyWeb, BCFSA IRIS, myRECA