Senior Google CCAIP Engineer
Edmonton, ABMiratech
5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Remote in CanadaMiratech
5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Amazon Connect Support Engineer
AlbertaMiratech
4+ YOECandidates need 4+ years of IT experience, including contact center monitoring and production support, plus 2+ years with Splunk and CloudWatch. Practical AWS experience with Lambda, Amazon Connect and load balancers, and scripting in Python or JavaScript, are required.
Splunk, CloudWatch, Zabbix, Amazon Connect, AWS Lambda, Application Load Balancer
Amazon Connect Support Engineer
Georgina, ONMiratech
4+ YOECandidates need 4+ years of IT experience, including contact center monitoring and production support, plus 2+ years with Splunk and CloudWatch. Practical AWS experience with Lambda, Amazon Connect and load balancers, and scripting in Python or JavaScript, are required.
Splunk, CloudWatch, Zabbix, Amazon Connect, AWS Lambda, Application Load Balancer
Amazon Connect Support Engineer
Cambridge, ONMiratech
4+ YOECandidates need 4+ years of IT experience, including contact center monitoring and production support, plus 2+ years with Splunk and CloudWatch. Practical AWS experience with Lambda, Amazon Connect and load balancers, and scripting in Python or JavaScript, are required.
Splunk, CloudWatch, Zabbix, Amazon Connect, AWS Lambda, Application Load Balancer