Enterprise Collections: Operational Lead - Dialer Administrator
Toronto, ONQuestrade
5+ YOECandidates need 5+ years in collections contact center operations or analytics and 3+ years on dialer platforms in a regulated environment. They should know collections workflows, dialing compliance and production support, and be strong in analysis, problem-solving and stakeholder management.
Dialer platform, SQL, Reporting tools, SMS platform
Compliance Officer
Toronto, ONQuestrade
3+ YOECandidates need a four-year post-secondary degree and 3 to 4 years of compliance, financial services or regulated-industry experience. Strong Excel skills, clear written and verbal communication, attention to detail and sound judgment are required.
Microsoft Excel, CRM systems, RECO MyWeb, BCFSA IRIS, myRECA
Client Support Specialist - Digital Asset & Derivatives (Crypto)
Toronto, ONQuestrade
1+ YOEQuestrade needs 1 to 2 years of client-facing experience in financial services, fintech, crypto or high-volume support, plus a related diploma or degree or equivalent experience. Candidates need working knowledge of crypto concepts such as wallets, stablecoins, staking and network fees, and the ability to explain complex topics simply.
Ticketing platforms, Blockchain explorers, Order management tools, Account management tools, Omnichannel support tools
Bilingual Account Specialist
Alberta +2Questrade
2+ YOECandidates need fluent English and French, at least 6 months of call centre experience and 2 years of related experience in mortgage administration, collections or registered products. They also need good judgment, strong written and oral communication, a quiet home workspace and a wired Ethernet connection.
Google Suite, Ethernet