Senior Specialist, Product Experience Design
Toronto, ONMastercard
Candidates need an experienced product designer with a strong multi-device portfolio, a degree in interactive media design or equivalent experience, and proven work in a customer experience team. Hands-on skill with rapid prototyping, Lean UX, Design Thinking and tools like Figma or Adobe XD is required.
Figma, Sketch, Adobe XD, Adobe Illustrator
Director, Product Operations - Disputes Modernization & Customer Migration (Multiple Openings)
Toronto, ONMastercard
Mastercard needs candidates with a bachelor's degree and experience leading large customer migrations or platform transformations. Candidates should bring product operations or program management experience, comfort with APIs and SaaS products, and skill influencing matrixed teams. Payments, disputes or fraud experience is preferred.
Onboarding, Change management, Client relationship management, Sales, Communication skills, Customer experience