“Customer support ticketing system” jobs in Canada – Page 3

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• 18h

  AI Product Owner

  Mississauga, ON

  Full Time

  SI

  Supra ITS

  5+ YOECandidates need 5+ years of product ownership, including 2+ years on AI, data or platform products, and Scrum product ownership experience. They must have agentic AI product experience, work on AI governance or platform controls, and enough technical depth to read agent traces and judge controls.

  Admin Sandbox, Docker, Kubernetes

  21h

  AI Engineer

  Mississauga, ON

  Full Time

  SI

  Supra ITS

  3+ YOESupra ITS needs strong production Python, hands-on LLM application experience with tool calling and RAG, and LangChain or LangGraph skills. Candidates also need solid SQL and Postgres knowledge, a test-first habit, and 3 to 5+ years of software engineering including 1 to 2+ years shipping LLM features.

  LangGraph, LangChain, FastAPI, Supabase, Qdrant, LiteLLM

• 18h

  Building Operator

  Newmarket, ON

  Full Time

  PR

  Primaris REIT

  2+ YOEPrimaris REIT needs candidates with a 4th or 5th class or Fireman's Power Engineering ticket and a secondary school diploma. Two to three years of similar experience is preferred, along with working knowledge of heating and cooling systems, fire and building codes, and health and safety law.

  Building Automation System, Microsoft Office

• 18h

  Setup Technician / Tool Setter

  Peterborough, ON

  $20.21–$31.73/hrOn-siteFull Time

  

  Dynacast: Dynacast, a Form Technologies company, works with organizations all over the world, helping bring their ideas to life with the highest quality die…

  2+ YOECandidates need a Grade 12 technical education and an Industrial Millwright or other mechanical trade certificate, or a mechanical college diploma plus two years of hands-on work. Die casting or injection molding setup experience, an Overhead Crane Operator certificate, and skill with blueprints and metric and imperial measurements are also needed.

  die casting machines, overhead crane, pallet truck, PLC

• 18h

  Support Analyst

  Hawkesbury, ON

  Contract

  E

  Experis

  2+ YOECandidates need 2 to 4 years of IT experience, including help desk and advanced infrastructure work, plus CompTIA A+ and Network+ or equivalent. Hands-on networking, JIRA ticketing and clear technical documentation skills are required.

  JIRA, Active Directory, Microsoft 365, Wireshark, PRTG, Zabbix

• 18h

  Applied AI Engineer – Agents & Automation

  Kirkland, QC

  Full Time

  FE

  Future Electronics

  5+ YOECandidates need a bachelor's degree or equivalent experience and at least five years in software engineering or integration. They must have hands-on experience with Claude, generative AI, LLMs and agents, and taking solutions into production, plus strong programming skills.

  Claude

• 18h

  Help Desk Specialist

  Toronto, ON

  Full Time

  AR

  Atlas-Apex Roofing Inc.

  3+ YOECandidates need at least three years in IT help desk or desktop support, strong troubleshooting and customer service skills, and hands-on experience with Windows 11, Microsoft 365, Active Directory or Entra ID, and mobile device management. CompTIA A+ or an IT diploma is preferred.

  Microsoft 365, Active Directory, Microsoft Entra ID, Microsoft Intune, ManageEngine Endpoint Central, Jira Service Management

• 18h

  U SPORTS Winter Intern

  Toronto, ON

  Internship

  MP

  M2 Partners

  Candidates need current enrolment in a relevant degree at a U SPORTS member institution and an active U SPORTS roster spot, plus strong written and verbal communication, organization and adaptability. Proficiency in Microsoft Office and Canva or Adobe Creative Cloud is required, and software candidates should know Typescript, Node.js/NestJS, React and PostgreSQL where possible.

  Microsoft Office, Canva, Adobe Creative Cloud, Adobe Express, Git, GitHub

• 19h

  Ruby on Rails Developer

  Toronto, ON

  Full Time

  SL

  SkyPrep LMS

  Candidates need strong Ruby on Rails experience, experience with Vue.js or similar JavaScript frameworks, and solid knowledge of databases, APIs and web architecture. Good debugging, communication and ownership skills are expected.

  Ruby on Rails, Vue.js, AWS, Cloudflare

• 19h

  EverPro - SEO Strategist for PLG Growth & AI Visibility (Remote, Canada)

  Ontario

  $115k–$135k/yrFull Time

  

  Evercommerce

  5+ YOECandidates need 5+ years of hands-on SEO experience, with at least 3 years in technical SEO and direct ownership of organic acquisition for a self-serve SaaS product. They need deep WordPress expertise, experience leading at least two site migrations, and fluency with GA4, Google Search Console and crawl tools.

  WordPress, Google Search Console, GA4, Crawl tools, AI visibility tracking platforms, Log file analysis tools

• 19h

  Senior Data Center Support Services Technician

  Montréal, QC

  $54k–$89k/yrFull Time

  

  Oracle

  Candidates need hands-on data center hardware and network experience, the ability to lead and train technicians, and Protected B clearance. Strong troubleshooting and documentation skills are expected.

  Ticketing system, Power distribution units

• 19h

  Technical Support Engineer

  Ontario

  Contract

  S

  Subex

  5+ YOECandidates need 5+ years of relevant experience, strong Unix and SQL skills, and working knowledge of Linux, Postgres/Oracle and cloud platforms. Intermediate to fluent Spanish, a bachelor's degree or equivalent, and residence in North America or CALA are also required.

  Unix, Linux, SQL, Postgres, Oracle, AWS

• 19h

  Environmental Quality & Compliance Manager

  Nanaimo, BC

  Full Time

  G

  GRT

  Candidates need an undergraduate degree in environmental science, engineering or a related field, and registration in good standing with a BC professional body recognized for QEP practice. They need experience in environmental compliance and data management, strong Excel skills, and comfort in a field or construction setting.

  MS Excel, Web browsers, Email, Phone, Radio, Web-based safety forms system

• 20h

  Service Technician

  Calgary, AB

  Full Time

  AR

  Apex Refrigeration

  Candidates need a clear police information check and an Alberta driver's licence. Trade tickets, refrigerant handling certification and safety certifications are helpful but not required, and experience with refrigeration or building systems is an asset.

• 20h

  Operations Support Manager, Community Venue Services

  Peterborough, ON

  CO

  City of Peterborough

  3+ YOE1+ MgmtCandidates need a post-secondary diploma or degree in business, recreation, public administration or a related field, or an equivalent mix of education and experience. They also need 3 to 5 years of progressive experience in booking, ticketing, event or public-facing service work, including at least one year of supervision.

• 20h

  Service Desk Specialist

  Montréal, QC

  Contract

  

  Hays

  1+ YOECandidates need at least one year of helpdesk, technical support or call centre experience, along with Active Directory and ticketing system skills. Full bilingual French and English communication is required, with strong troubleshooting and customer service abilities.

  Active Directory, ServiceNow

• 20h

  ERP & Business Systems Manager

  Guelph, ON

  Full Time

  DA

  Danby Appliances

  5+ YOE3+ MgmtDanby Appliances needs candidates with 5+ years in ERP, EDI or business systems, including 3+ years leading a team. Hands-on ERP and practical EDI experience is required, along with Agile and Scrum knowledge, Jira, Lean methods and proficiency with Claude, ChatGPT and Microsoft Copilot.

  NetSuite, EDI, Jira, Claude, ChatGPT, Microsoft Copilot

• 20h

  Ruby on Rails Engineer

  Canada

  Full Time

  TT

  TriCom Technical Services

  5+ YOECandidates need 5+ years of Ruby on Rails and Node.js development, strong Shopify integration experience, and experience with background job and event-driven systems. They must also communicate clearly in English and French.

  Ruby on Rails, Node.js, Shopify, Sidekiq, Resque, Jira

• 21h

  Information Technology Manager

  Halifax, NS

  Full Time

  UR

  Universal Realty Group

  5+ YOE5+ MgmtCandidates need a bachelor's degree or equivalent experience, at least 5 years in service desk or IT security roles, and 5 years in management. Hands-on knowledge of Windows, Mac, Active Directory, networking and TCP/IP is also required.

  Active Directory, Microsoft Office, VPN, Business Objects, IT ticketing system

• 21h

  IT Support Specialist – Onsite

  Bolton, ON

  Full Time

  TP

  Tech-Nique Partners

  2+ YOECandidates need at least 2 years of IT support or help desk experience, strong hands-on Windows and hardware skills, and working knowledge of Microsoft 365 and Active Directory. Basic networking knowledge and good communication skills are also required.

  Microsoft 365, Active Directory, Windows, barcode scanners, Zebra printers, handheld devices

• 21h

  Supply Chain Coordinator

  Calgary, AB

  Full Time

  DE

  DV8 Energy Inc

  2+ YOECandidates need 2+ years in procurement, inventory coordination or operational logistics, ideally in energy or another fast-paced setting. They should know ERP systems and be strong in Excel, organization and cross-team communication.

  ERP system, Microsoft Excel, Microsoft Office Suite

• 21h

  Corporate Travel Team Lead (Sabre Specialist)

  Vancouver, BC

  Full Time

  ST

  Snowstorm Technologies

  5+ YOECandidates need at least 5 years in corporate travel, advanced Sabre GDS skills, and deep knowledge of airline ticketing, fare rules, and refunds. Strong leadership, problem-solving, and communication abilities are needed, and a supervisory background is preferred.

  Sabre GDS, Sabre Red Workspace, Microsoft Office, Outlook, Excel

• 21h

  Intermediate IT Systems Administrator

  Calgary, AB

  Full Time

  IS

  Intelica Solutions Inc.

  3+ YOEIntelica Solutions needs candidates with about 3 to 7 years of IT support or systems administration experience, solid Windows, Microsoft 365, Active Directory and networking knowledge, and excellent English. Candidates must live in Calgary, be legally eligible to work in Canada, hold a Class 5 licence, and type about 45 words per minute.

  Microsoft 365, Exchange Online, Entra ID, SharePoint, Active Directory, Windows Server

• 21h

  Store Systems and Administration

  Squamish, BC

  $18.25–$21.58/hr

  

  London Drugs Limited

  Candidates need strong administrative and mathematical skills, a solid technical aptitude and the ability to keep company revenue and pricing information confidential. They must work quickly and accurately under pressure with little supervision, communicate well with all levels of staff, and be available for a flexible schedule from 5am.

  Point-of-sale system, MSR hardware, Operational software, Communication networks

23 companies