Incident & Problem Manager, Cloud Operations
Mississauga, ONFull Time
S
Sectra
6+ YOECandidates need a bachelor's degree in a technical field and at least 6 years in technical support management or medical technology, with ITIL or other ITSM experience in cloud or SaaS settings. Strong communication, analytical skills and bilingual English and French are an asset.
ITSM tools, HelpDesk, Pager escalation system, Cloud monitoring tools, Alerting tools