Sr. Manager, Customer Communication & Support
Mississauga, ONNeptune
7+ YOE3+ MgmtCandidates need a bachelor's degree or equivalent experience, 7+ years in customer support, contact centre or field service, and 3+ years managing people. Strong coaching, communication and process skills are essential.
contact center system, ticketing system, scheduling system, CRM
Senior Manager, Network & Field Maintenance
Mississauga, ONNeptune
7+ YOE3+ MgmtCandidates need 7+ years in network operations, field engineering or utility field maintenance with AMI, RF or cellular technologies, plus 3+ years in a leadership role and a bachelor's degree in engineering or a technical field, or equivalent experience.
AMI network systems, vendor portal, LoRaWAN, cellular networks
Senior Manager, Partner & Network Delivery
Mississauga, ONNeptune
7+ YOE3+ MgmtCandidates need 7+ years in project delivery, field services or partner/vendor management, including 3+ years in a leadership role, and a bachelor's degree or equivalent experience. Strong coordination skills, the ability to hold external partners accountable and a detail-oriented quality mindset are essential.
Lead a team, Leadership, Quality assurance, Project management, PMP