Director of Customer Support
Toronto, ON$130k–$160k/yrHybridFull Time
Litmus: Litmus provides an Industrial Edge Data Platform used by manufacturers worldwide to turn machine data into reliable, analytics‑ready information.
10+ YOE5+ MgmtCandidates need 10+ years in B2B software or technical support, including 5+ years leading managers and distributed teams. They should have scaled enterprise support operations, know Zendesk and analytics tools, and have working technical knowledge of Linux, networking, APIs, databases and cloud environments.
Zendesk