Director, Product Operations - Disputes Modernization & Customer Migration (Multiple Openings)
Toronto, ONFull Time
Mastercard
Mastercard needs candidates with a bachelor's degree and experience leading large customer migrations or platform transformations. Candidates should bring product operations or program management experience, comfort with APIs and SaaS products, and skill influencing matrixed teams. Payments, disputes or fraud experience is preferred.
Onboarding, Change management, Client relationship management, Sales, Communication skills, Customer experience