Head of Operations & Customer Success
Toronto, ONFull Time
Success Matcher Recruitment: Success Matcher is a global recruitment firm delivering tailored hiring solutions—from permanent and contract recruitment to retained search.
4+ YOECandidates need more than 4 years of progressive leadership in operations, customer success, or people operations in a fast-paced tech or professional services setting. They need experience building systems from zero, managing CSAT and NPS, and using AI automation and CRM platforms. Candidates must be legally authorized to work in Canada.
CRM, Practice management platform, AI automation tools, Legaltech platforms