Head of Operations Control Center
Waterloo, ONRandstad Canada
Candidates need a proven record managing SaaS products, ideally in a portfolio organization, plus strategic planning and performance optimization experience. They also need analytical skills, Agile/SAFe planning experience and strong leadership, and a bachelor's degree in business, technology or a related field (an MBA is a plus).
Performance management, Decision making, Service-oriented modelling, Strategic planning, Analytical skills, Leadership
Customer Service Representative
Montréal, QCRandstad Canada
Candidates need a college diploma (DEC) or equivalent and prior customer service or call centre experience. They must be bilingual in French and English, with intermediate Microsoft Office skills and strong communication abilities.
Microsoft Office, Excel, Outlook, Word, Shopify, CRM tools