Bilingual Technical Helpdesk Analyst L1
Niagara-on-the-Lake, ONFull Time
PN
Panasonic North America
Candidates need A+ or equivalent technical helpdesk and customer care experience, full fluency in English and French, and advanced Microsoft Office skills. They also need to stay calm with irate customers, communicate clearly, and solve routine problems with some non-routine elements.
Microsoft Excel, Microsoft Word, Microsoft Outlook