Tech Lead / Expert Téléphonie et Centre de Contact Genesys Cloud
Québec, QCFull Time
Synechron
8+ YOESynechron needs at least 8 years of enterprise telephony, UC or contact centre experience, with deep Genesys Cloud expertise and Microsoft Teams Voice knowledge. Candidates need IP telephony skills (SBC, SIP, RTP, SRTP, TLS), REST/JSON integration and PowerShell or Python automation.
Genesys Cloud, SBC, AudioCodes, PowerShell, Python