Terminal & Apron Operations Specialist
Toronto, ONNieuport Aviation: Nieuport Aviation owns and operates the passenger terminal at the award-winning Billy Bishop Toronto City Airport.
2+ YOECandidates need secondary school plus 2-5 years of airport, airline, customer service or customer relationship experience, or two years of post-secondary education. A Transportation Security Clearance and a Restricted Operator Certificate with Aeronautical Qualification are required, and French or a second language is an asset.
Gate management software, FIDS, Tomorrow.io dashboard, XOVIS, Vortex
Director, Customer Experience & Integration
Toronto, ONNieuport Aviation: Nieuport Aviation owns and operates the passenger terminal at the award-winning Billy Bishop Toronto City Airport.
10+ YOENieuport Aviation needs a senior leader with experience in customer experience strategy, airport or aviation operations, and partner and government relations. Candidates should be able to set service standards, govern performance and lead cross-functional governance and capital planning.
Customer experience, Reporting, Regulatory compliance, Organisational resilience, Communication skills, Performance management