“telephony tools” jobs in Canada

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• 11h

  Information Technology/Information Management (IT/IM) Director

  Ottawa, ON

  $115k/yrOn-siteFull Time

  VH

  VHA Health & Home Support

  Candidates need strong leadership and hands-on IT management experience, knowledge of IT compliance, procurement, cybersecurity and data governance, and familiarity with health-sector information systems. Applicants send a resume and salary expectations to [email protected].

  GoldCare, interRAI, OCEAN, CareDove, Excel

• 13h

  Senior Software Developer – Embedded VOIP

  Ottawa, ON

  $150k–$183k/yrHybridFull Time

  ?

  Work with bootloaders, the Linux kernel, and device drivers , including modifying and debugging existing code when required; Qualifications & Experience; Strong experience in embedded software development using C/C++

• 18h

  Student, Telephony Analyst, Co-op (Winter and Summer 2027)

  Toronto, ON

  Full Time

  SL

  Sun Life of Canada - Corporate

  Candidates need a student enrolment with a graduation date of August 2027 or later, strong customer service, and the ability to work independently. Programming experience, familiarity with testing methods and working knowledge of Windows applications are assets.

  Quality Center, Windows applications

• 21h

  Full Stack Engineer (Go and React)

  Edmonton, AB

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years of software development, 3+ years each with React and Go, and experience with GCP or Azure, REST APIs, microservices and CI/CD. Strong problem-solving and communication skills are also required.

  Golang, React, Google Cloud Platform, Azure, Git, Docker

  21h

  Full Stack Engineer (Go and React)

  Calgary, AB

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years of software development, 3+ years each with React and Go, and experience with GCP or Azure, REST APIs, microservices and CI/CD. Strong problem-solving and communication skills are also required.

  Golang, React, Google Cloud Platform, Azure, Git, Docker

  1d

  Senior Data Architect

  Ontario

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  3d

  Senior Data Architect

  Etobicoke, ON

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  3d

  Senior Data Architect

  Mississauga, ON

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  3d

  Senior Routing Engine Developer (CX Platform)

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Winnipeg, MB

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Edmonton, AB

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Calgary, AB

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Brampton, ON

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Vancouver, BC

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Ottawa, ON

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

  3d

  Senior Routing Engine Developer (CX Platform)

  Montréal, QC

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.

  Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes

• 22h

  Product Manager

  Québec, QC +1

  Full Time

  IF

  IA Financial Services Inc.

  10+ YOECandidates need about 10 years of IT experience, at least four in product management, and a bachelor's degree in computer science or a related field. They need strong Microsoft 365 knowledge, Agile experience, and advanced French and English.

  Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive, Planner, Loop

• 2d

  07 - Analyst, IT Infrastructure

  Newmarket, ON

  $30.77–$42.31/hr

  

  Celestica International LP

  1+ YOECelestica needs candidates with 1 to 3 years of related experience and a bachelor's degree or equivalent. They must know Windows (server and client) well, have fundamental networking knowledge, and be strong at troubleshooting and documentation. Candidates must be Canadian citizens or permanent residents to meet Controlled Goods Program rules.

  Windows Server, Windows client, Linux

• 2d

  Manual Tester

  Vancouver, BC

  On-siteFull Time

  QT

  Quvox Technologies LLC

  3+ YOECandidates need 3 to 7 years of testing voice and video IP products and Android telephony apps, plus skills in embedded testing, networking, and scripting. Familiarity with agile delivery and test tools is expected, and CCNA or CCNP is recommended.

  Jira, Linux, Android, REST APIs

• 2d

  Directory Administrator

  Regina, SK

  GO

  Government of Saskatchewan

  Candidates need advanced Microsoft Office skills, working knowledge of databases and administrative platforms, strong organizational and communication skills, and an understanding of telecommunications services. The posting asks for accountability, sound judgment and careful handling of confidential information.

  Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft Word, Adobe Acrobat Pro, GTDS

• 2d

  Product Owner, Client & Digital Support

  Remote in Canada

  RemoteFull Time

  MC

  MRI Canada

  Candidates need deep hands-on Salesforce Service Cloud experience, knowledge of other support tools, and proven experience shipping products with AI development tools. They need an understanding of how support organizations run and a track record of driving cross-functional work.

  Salesforce Service Cloud, Agentforce, Claude Code, Zendesk, ServiceNow, Intercom

• 3d

  Senior Technology Consultant

  Québec, QC +2

  T

  TELUS

  7+ YOECandidates need fluent French, working English, and typically 7+ years designing and deploying contact centre solutions in senior or lead roles. Hands-on Cisco contact centre experience, call flow scripting, and telephony and network knowledge are required, plus a university degree or equivalent experience.

  Cisco Webex Contact Center, Cisco UCCX, Avaya, Cisco Unified Script Editor

• 3d

  Customer Service Representative Onsite (Waterloo)

  Canada

  $18.50/hrFull Time

  TC

  TP Canada

  2+ YOECandidates need at least 2 years of customer service experience, strong English verbal skills, and telephone etiquette. Computer literacy with Microsoft Office or Google Suite and typing at 35 words per minute are also required.

  Microsoft Office, Google Suite, Google Chrome, Microsoft Edge, Internet Explorer, Call tracking database

• 3d

  CX Business Systems Analyst

  Remote in Canada

  $120k–$140k/yrRemoteFull Time

  

  Jobgether

  5+ YOECandidates need 5+ years implementing or managing CX, customer support or customer success platforms, and experience leading technology rollouts. Hands-on work with AI customer service tools such as Fin is strongly preferred, and candidates must be eligible to work in Canada without sponsorship.

  Fin, Zendesk, Salesforce Service Cloud, Planhat, ChurnZero

12 companies