As of November 6, 2026, Jobsy lists 19 customer experience specialist jobs in Canada. The median advertised pay is $19.88 an hour (from 9 postings). The most active employers are Air Canada, Quince and Bunge. Skills often requested: customer experience, customer service, communication skills and bilingualism.
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5+ YOEXR Extreme Reach needs 5+ years in digital ad operations or campaign trafficking, plus working knowledge of video, CTV, display and social ad technology. Candidates must be strong with ad servers, debugging tools, Excel and client communication, and hold a bachelor's degree or equivalent experience.
Google Campaign Manager 360, Innovid, Flashtalking, Charles Proxy, Fiddler, Wireshark
3+ YOEBunge needs a candidate with a business administration bachelor's degree and 3 to 5 years of experience, or an equivalent mix. Strong communication, attention to detail and Microsoft Office skills are required. CBOT, agribusiness, SAP, Salesforce and Tableau experience is preferred.
Candidates need fluent French and English, both written and spoken, plus experience in customer service or coordination, ideally in a fast-paced or global setting. Strong organisation, multitasking across several systems and a proactive, solution-focused attitude are also required.
Air Canada: Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation…
Candidates need prior customer service experience, fluent English, and strong interpersonal and communication skills. Physical ability to walk, stand, lift and push wheelchairs is required, along with availability for rotating shifts and training.
Air Canada: Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation…
Candidates need previous customer service experience, strong communication and teamwork skills, and the ability to stand, walk and lift. They must be available for rotating shifts and training, and obtain any required transportation security clearance.
Air Canada: Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation…
Candidates need previous customer service experience, strong communication and teamwork skills, and the ability to walk, stand, lift and push for long periods. They must pass transportation security clearance and be eligible to work in Canada; bilingual candidates are preferred.
Air Canada: Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation…
Air Canada needs candidates who speak English fluently, with French or Spanish as a strong asset, and who have previous customer service experience. Candidates must handle physical demands such as standing, walking and lifting, and be available for rotating shifts including weekends and holidays.
Air Canada: Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation…
Candidates need fluent English and French, prior customer service experience and strong communication skills. They must be able to stand and walk for long periods, lift and push, work rotating shifts, and obtain transportation security clearance.
Bilingualism, Customer experience, Check in passengers, Provide information, Assist customers, Customer service
Air Canada: Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation…
Candidates need fluent English and French, previous customer service experience and strong interpersonal and teamwork skills. They must be able to stand and walk for long periods, lift, push and pull, and work rotating shifts. They must also obtain and keep transportation security clearance.
Bilingualism, Customer experience, Check in passengers, Provide information, Assist customers, Customer service
2+ YOEAlan needs candidates with 2+ years of work experience, fluent written and spoken English and French, and legal authorization to work in Canada. Candidates must live in Toronto or be ready to relocate, and be comfortable using AI tools in daily work.
3+ YOECandidates need about 3 years of customer experience, complaint resolution or online reputation experience, with strong English communication and de-escalation skills. Experience with CRM or ticketing systems such as Zendesk is expected.
Zendesk, Trustpilot, Google Reviews, BBB, Judge.me, Facebook
2+ YOECandidates need at least 2 years of customer service experience, strong communication and problem-solving skills, and comfort with Microsoft Office. Intermediate Excel and case management experience are preferred, and experience in logistics or supply chain is an asset.
2+ YOEFlex needs fluent professional English, 2+ years of fintech or financial services customer support, and experience with Zendesk, Salesforce or similar CRM tools. Candidates must be available for nights and weekends.
Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets
Candidates need strong verbal and written communication, attention to detail, time management and troubleshooting skills. Travel or tourism experience, ideally in Canada, is preferred.
Customer experience, Problem solving, Sales, Communication skills, Attention to detail, Time management
1+ YOECandidates need strong English and French, five years of continuous Canadian residency for security clearance, and at least one year in a high-volume call centre, hospitality or administrative role. They must be comfortable using up to four software systems at once and available full-time for four weeks of onsite training in Ottawa.
3+ YOECandidates need 3+ years in customer service, customer experience, or brand ambassador roles, including handling escalated complaints. They need strong conflict-resolution skills, advanced MS Office skills, and experience with CRM or case management tools such as IssueTrak.
Global Fleet Management: Positrace is a leading fleet management and GPS tracking solutions provider that offers innovative technology, customizable features, and…
Candidates need enough experience to manage customers independently with little step-by-step guidance. They should be organized, able to follow up and document well, and comfortable influencing colleagues who do not report to them.
Customer experience, Sales, Client relationship management, Attention to detail, Customer service
2+ YOECandidates need French and English bilingualism, both written and spoken, plus at least 2 years of customer service experience. A high school diploma or GED, a quiet workspace and high-speed internet are also required.
Customer experience, Bilingualism, Adaptability, Leadership, Customer service
2+ YOECandidates need a high school diploma or GED and at least 2 years of customer service experience. They should be comfortable with new digital tools, calm under pressure and able to represent the brand with warmth and care.
How much does a customer experience specialist make in Canada?
The median advertised pay is $19.88 an hour, across 9 postings that list pay. The lowest quarter pays under $19.88 and the top quarter over $21.68.
Who is hiring customer experience specialists?
Air Canada (6), Quince (2), Bunge (1), FIL Delivery (1) and Flex (1).
What skills do customer experience specialist jobs ask for?
Postings most often mention customer experience, customer service, communication skills, bilingualism, problem solving, sales, adaptability and attention to detail.