As of November 13, 2026, Jobsy lists 5 customer support specialist jobs in Toronto, ON. The most active employers are CATALIS, TP Canada and Roofr. Skills often requested: customer service, communication skills, problem solving and troubleshooting.
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Candidates need strong problem-solving, communication and tenacity, and must be able to work in the Toronto office five days a week. Prior professional experience and software familiarity are weighed less than these traits.
Tali AI needs candidates who are fluent in both English and French and have hands-on Tier I and II troubleshooting experience. They also need to organize CRM and ticketing work and use AI tools carefully.
Pontosense needs candidates who can own customer problems from start to finish with a kind, direct manner. Strong troubleshooting, clear written communication and comfort with technical products are expected.
Customer service, Troubleshooting, Customer insight, Communication skills
Granum needs a bachelor's degree or equivalent experience, proven SaaS troubleshooting skills, and high-volume support experience. Strong written and verbal communication, technical writing skills and a fast learning mindset are also required.
Candidates need a degree or certificate in computer science or a related field, knowledge of Windows, Exchange, Active Directory and SQL, and experience with Genesys PureConnect or PureCloud and telecom networks. Fluent English and French are required.
Genesys PureConnect, Genesys PureCloud, Microsoft Exchange, Active Directory, Microsoft SQL, Microsoft CRM
What skills do customer support specialist jobs ask for?
Postings most often mention customer service, communication skills, problem solving, troubleshooting, documentation, technical support, microsoft office and bilingualism.