As of November 6, 2026, Jobsy lists 33 customer support specialist jobs in Canada. The median advertised pay is $22.50 an hour (from 5 postings). The most active employers are Roofr, CATALIS and Fortive. Skills often requested: customer service, communication skills, problem solving and troubleshooting.
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Welbi needs candidates with experience supporting customers in a SaaS environment, strong written and verbal communication, and good troubleshooting and analytical skills. Organization under multiple priorities and a collaborative approach are expected. Knowledge Base, implementation, CRM and automation experience are assets.
Candidates need a high school diploma or equivalent, fluency in English and French, and strong problem-solving, listening and communication skills. Prior customer service experience is a plus but not required.
Tali AI needs candidates who are fluent in both English and French and have hands-on Tier I and II troubleshooting experience. They also need to organize CRM and ticketing work and use AI tools carefully.
Express Employment Professionals: The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa,…
1+ YOECandidates need 1 to 3 years of customer-facing support experience, strong communication and telephone skills, and advanced Microsoft Office skills. Interest in smart home or IoT technology and a valid driver's licence with a reliable vehicle are required.
1+ YOECandidates need 1 to 3 years of customer or technical support experience in a SaaS, technology or data environment, ideally with automotive dealer or OEM software. They need strong troubleshooting, communication and organizational skills, and postsecondary education in IT, business or a related field, or equivalent practical experience.
2+ YOECandidates need 2 to 5 years of customer, technical or service desk support in a SaaS, data or technology setting, with working knowledge of REST/SOAP APIs and JSON/XML. Strong troubleshooting, clear communication and experience with CRM and ticketing platforms are needed.
CRM systems, Ticketing systems, Diagnostic tools, Data validation tools, Telephony
Candidates need a bachelor's degree or diploma, or be a recent graduate or final-semester student. They also need strong analytical, written and verbal communication skills, and the ability to explain technical ideas to non-technical people.
Stripe: Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.
Candidates need a genuine love of helping people, strong analytical and precise written English, and high attention to detail. They must work remotely and independently, learn new software quickly and welcome frequent feedback.
Granum needs a bachelor's degree or equivalent experience, proven SaaS troubleshooting skills, and high-volume support experience. Strong written and verbal communication, technical writing skills and a fast learning mindset are also required.
1+ YOECandidates need at least one year of front-line customer support or customer success experience and basic knowledge of residential energy and electrical concepts. Strong written and verbal communication, problem-solving skills, and familiarity with help desk software and Microsoft Office are required.
Microsoft Office, CRM, Help desk software, Knowledge base
3+ YOECandidates need around 3 years of relevant customer support experience, clear spoken and written communication, and patience for difficult conversations. Availability for the required shift pattern is also needed.
1+ YOECandidates need 1 to 3 years of bilingual customer support experience, strong communication and creative problem-solving skills, and experience handling high daily volumes of calls, emails and chats. Startup experience and Intercom experience are a plus.
1+ YOERoofr needs 1 to 3 years of bilingual customer support experience, strong communication and problem-solving skills, and high-volume experience across phone, email and chat. Intercom experience and startup experience are assets.
2+ YOECandidates need 2+ years in a SaaS customer support role, advanced written communication, strong problem-solving and emotional intelligence, and a proven record of meeting support metrics. A moderate understanding of SEO or digital marketing is highly preferred.
telMAX: Offering fibre internet, TV, and home phone services at competitive prices, telMAX’s cutting-edge network provides symmetrical uploads and download…
Candidates need strong English communication and problem-solving skills, plus customer service experience; call centre experience is preferred. Telecom experience and First Aid training are assets, and a high school diploma or equivalent is required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1+ YOECandidates need fluent Japanese and English, 1-2 years of help desk or technical support experience, and strong customer service and troubleshooting skills. Gamer culture knowledge, familiarity with Warframe, and quick learning of new tools are also required.
2+ YOETexada Software needs at least 2 years of SaaS support experience, strong written and verbal communication, and patient problem-solving skills. Heavy equipment dealership or rental experience and familiarity with ticketing systems such as Jira are valued.
Price Industries Limited: After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service.
3+ YOECandidates need 3 to 5 years of application support experience in a SaaS, software or manufacturing setting, plus post-secondary education in computer science or information systems. Strong troubleshooting skills, database and SharePoint knowledge and clear written and verbal communication are needed.
SharePoint, SQL, Progress, Microsoft Office, Azure DevOps
CATALIS: The leading provider of government SaaS software and integrated payment solutions.
Candidates need GIS data preparation and cartography experience in QGIS or ESRI, strong customer support and writing skills, and the ability to work independently. A college or university credential is valued but not required.
Candidates need a degree or certificate in computer science or a related field, knowledge of Windows, Exchange, Active Directory and SQL, and experience with Genesys PureConnect or PureCloud and telecom networks. Fluent English and French are required.
Genesys PureConnect, Genesys PureCloud, Microsoft Exchange, Active Directory, Microsoft SQL, Microsoft CRM
Candidates need good written and oral communication skills, strong problem-solving ability, and comfort with Microsoft Office. Call center or customer support experience is preferred, along with some Salesforce experience.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft SharePoint, ticketing system
Zeffy needs candidates with 6+ months in a customer-facing role, strong written English and French, and a record of finishing projects. Nonprofit experience and quick learning of new software are also asked for.
2+ YOECandidates need 2+ years of customer support experience, ideally in SaaS, with strong written and spoken English. They must troubleshoot well, stay organised, take ownership of cases, and remain calm with frustrated customers.
How much does a customer support specialist make in Canada?
The median advertised pay is $22.50 an hour, across 5 postings that list pay. The lowest quarter pays under $22 and the top quarter over $24.50.
Who is hiring customer support specialists?
Roofr (2), CATALIS (2), Fortive (2), Autodata Solutions Company (2) and TP Canada (2).
What skills do customer support specialist jobs ask for?
Postings most often mention customer service, communication skills, problem solving, troubleshooting, microsoft office, technical support, documentation and customer relationship management.