Manager Controlling & Planning
Remote in CanadaRemoteContract
Jobgether
2+ YOECandidates need at least 2 years of customer service workforce management, planning, supervision or team leadership experience. They also need strong Excel or Google Sheets skills, analytical ability, and fluency in German or English.
Microsoft Excel, Google Sheets, WFM platforms, telephony systems
Head of Global Support
Remote in CanadaRemoteFull Time
Jobgether
8+ YOE4+ MgmtCandidates need at least 8 years in customer support or service operations, including 4+ years leading other leaders, and experience scaling high-volume contact centers. A bachelor's degree or equivalent experience and hands-on work with AI, workforce management and operational software are also required.
ERP, PMS, POS