Manager, Customer Success Management
Remote in Canada$115k–$140k/yrRemoteFull Time
BlueCat: The company is headquartered in Toronto and New York and has additional offices in Germany, Iceland, Japan, Singapore, Serbia, and the United Kingdom.
5+ YOE2+ MgmtCandidates need 5+ years in B2B SaaS, including 3+ years in Customer Success or account management and 2+ years leading CSM teams. Experience with pooled or scaled coverage models, renewal and retention strategy, and data-driven operations is required.
CRM, Customer Success platform