Help Desk Specialist
OntarioSymbiotic Digital: Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve…
2+ YOECandidates need a university degree or college diploma in computer science, engineering, software development or a similar discipline, with about two years of experience. They must hold Indigenous lived experience and be eligible for a Secret security clearance, which requires Canadian citizenship.
Incident tracking system
Service Desk Analyst
OntarioSymbiotic Digital: Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve…
Candidates need prior help desk or application support experience, experience with IVR and digital inquiry tools, and strong communication skills. Bilingual English and French is required for bilingual openings. Public sector experience is preferred.
IVR software, Ticketing system