Lead, Technical Services
Toronto, ONFull Time
MongoDB: The MongoDB database platform has been downloaded hundreds of millions of times since 2007, and there have been millions of builders trained through…
Candidates need hands-on experience supporting customers through complex cases and escalations, plus strong troubleshooting on MongoDB Atlas or comparable cloud databases. They also need experience mentoring technical support engineers and running incident coordination.
MongoDB Atlas, Cloud Manager, MongoDB Compass, Intercom