Customer Reliability Engineering Manager
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
Candidates need experience leading or mentoring engineers in a customer-facing or operations role and owning customer escalations. They also need working knowledge of chiller plants, electrical distribution, data center cooling, and control protocols such as BACnet and Modbus.
Prism Insights, ticketing system, time tracking system
Senior Software Engineer, Connectivity (IC3)
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
7+ YOECandidates need 7+ years of software engineering experience, production skills in Python or Go and cloud environments, and experience with Docker, Kubernetes and networking protocols. Strong communication and customer-facing technical experience are also required.
Docker, Kubernetes, Terraform, GitLab CI, ArgoCD, Atlantis